Ibom Air has banned a female passenger from its flights after she assaulted cabin crew members, as confirmed by a statement released on Monday following an incident on a Uyo-Lagos flight the previous day.
Videos circulating on X captured the passenger, identified as Comfort Emmanson, in a heated altercation with a flight attendant and airport security personnel. Social media posts noted the incident occurred on Sunday aboard the Uyo-Lagos route.
According to Ibom Air, Emmanson’s behavior jeopardized “the safety of our crew, passengers, and aircraft.” The airline reported the matter to the Nigerian Civil Aviation Authority and handed Emmanson over to the Nigeria Police Force for further investigation. She has been permanently barred from flying with Ibom Air.
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The airline detailed that, prior to takeoff in Uyo, Emmanson was asked to turn off her mobile phone in accordance with standard safety protocols. “She bluntly refused to comply until the Pilot-in-Command made an announcement, after which a fellow passenger seated beside her took the phone and switched it off,” Ibom Air stated. This triggered a verbal outburst from Emmanson, though the situation was initially resolved, allowing the flight to depart.
In Lagos, after other passengers disembarked, Emmanson confronted the Purser who had instructed her earlier. She physically attacked the Purser by stepping on her, tearing off her wig, throwing her glasses to the floor, and striking her with her footwear. When another crew member intervened, Emmanson slapped her as well and attempted to wield a fire extinguisher as a weapon, an action that could have damaged the aircraft.
The pilot-in-command summoned airport security, but Emmanson continued her aggressive behavior, attacking both Ibom Air and FAAN security personnel. “Before security could arrive, the Purser, as seen on the viral video on the internet, prevented the passenger from leaving the aircraft until security arrived,” the airline explained. Even after being removed from the aircraft, Emmanson assaulted the ground supervisor and continued to lash out violently.
Ibom Air emphasized its strict policy against any disruptive or violent behavior that endangers passengers, crew, or equipment. Emmanson was taken into custody by FAAN security and handed over to the Nigeria Police Force.
This incident follows another recent disruption at an airport, where veteran Fuji musician Wasiu Ayinde, also known as KWAM 1, spilled an alcoholic drink on airport staff while boarding a ValueJet flight at the Nnamdi Azikiwe International Airport in Abuja’s domestic terminal, less than a week prior.